PayPal collects personal data in order to improve your experience with their services. You can opt out of some of these services but some are required to use PayPal for its intended usage.
Personal data collected
PayPal collects personal data when you sign up for an account depending on the services you have signed up for. Name, postal address, mobile number, and email address are just some of the data PayPal asks for. They may ask for other data while you are using their services. They also collect information about any transactions you make and collect your credit card or debit card number and bank account information. If you decide to pay someone else’s bill or they pay yours, PayPal will request more information about that person from you. You can also link your contacts or social media accounts to PayPal, which then collects their personal information. If you decide to check out as a guest, PayPal will collect minimal information from you, such as information they need to complete the guest transaction, device information, GPS information, and technical usage information.
Personal data usage
PayPal uses data to:
- Allow you to send or receive money.
- Pay for products or services through merchants.
- Initiate payment.
- Add funds to your account.
- Pay a bill.
- Allow you access to your account.
- Email or call you about your account or services you use.
- Check your credit for their credit card services.
- Research and development of how you use their website and services.
- Improve your experience with them.
- Protect you from fraud.
- Show you ads relevant to your interests.
- Provide services on third party websites that use PayPal.
- Find your friends through contacts.
- Help you resolve any issues.
Cookies and similar tech
A PayPal account allows you to use their products and services, including sending and receiving money or purchasing from another website. You can use a guest account but they will still track some information from you.
Data shared with PayPal
How to protect your privacy
To protect yourself on PayPal, you should:
- Not provide PayPal personal information (which may not allow you to use some of their services).
- Turn off GPS on your phone so they do not know your location.
- Use a guest account (they may still take some information from you).
- Block advertisements through your browser.
- Opt out of third-party advertisements (which will mean the ads will no longer be relevant to your interests).
- Opt out of advertisements on your phone.
- Control who you connect with on PayPal.
- Not sign up for PayPal.
- Adjust your settings for your PayPal account for marketing purposes.
- Block cookies.
- Not use PayPal on your phone.
- Delete your PayPal account.
How to contact PayPal about your privacy