PayPal

Online payments system that supports online money transfers

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PayPal collects personal data in order to improve your experience with their services. You can opt out of some of these services but some are required to use PayPal for its intended usage.   

Personal data collected

PayPal collects personal data when you sign up for an account depending on the services you have signed up for. Name, postal address, mobile number, and email address are just some of the data PayPal asks for. They may ask for other data while you are using their services. They also collect information about any transactions you make and collect your credit card or debit card number and bank account information. If you decide to pay someone else’s bill or they pay yours, PayPal will request more information about that person from you. You can also link your contacts or social media accounts to PayPal, which then collects their personal information. If you decide to check out as a guest, PayPal will collect minimal information from you, such as information they need to complete the guest transaction, device information, GPS information, and technical usage information.

Personal data usage

PayPal uses data to:

  • Allow you to send or receive money.
  • Pay for products or services through merchants.
  • Initiate payment.
  • Add funds to your account.
  • Pay a bill.
  • Allow you access to your account.
  • Email or call you about your account or services you use.
  • Check your credit for their credit card services.
  • Research and development of how you use their website and services.
  • Improve your experience with them.
  • Protect you from fraud.
  • Show you ads relevant to your interests.
  • Provide services on third party websites that use PayPal.
  • Find your friends through contacts.
  • Help you resolve any issues.

Cookies and similar tech

PayPal uses cookies and similar technologies to keep you logged into your account and to customize your experience with their website. If you decide to opt out of cookies through your browser you may not be able to use some of their services. They do not respond to Do Not Track settings in your browser.

PayPal account

A PayPal account allows you to use their products and services, including sending and receiving money or purchasing from another website. You can use a guest account but they will still track some information from you.

Data shared with PayPal

NAME
CATEGORY
MANDATORY
User ID
App Information
YES
Username
App Information
YES
Types of content you view
App Information
YES
Types of content you engage with
App Information
YES
People you are connected to
App Information
OPTIONAL
IP address
Device
YES
Language and time zone
Device
YES
Browser type
Device
YES
Name of your mobile operator or ISP
Device
YES
Device locations
Device
OPTIONAL
Device identifiers
Device
YES
Device settings
Device
YES
Hardware version
Device
YES
Signal strength
Device
Operating system
Device
YES
Battery strength
Device
Billing details
Payment
OPTIONAL
Shipping and contact details
Payment
OPTIONAL
Credit or debit card number
Payment
OPTIONAL
Gender
Personal Information
OPTIONAL
Name
Personal Information
OPTIONAL
Information provided by third-party entity
Third-party
YES
Message sent to you
Third-party
Login time
Time
Sign-up time
Time
Duration of your activities
Time
YES
Frequency of your activities
Time
YES

How to protect your privacy

To protect yourself on PayPal, you should:

  • Not provide PayPal personal information (which may not allow you to use some of their services).
  • Turn off GPS on your phone so they do not know your location.
  • Use a guest account (they may still take some information from you).
  • Block advertisements through your browser.
  • Opt out of third-party advertisements (which will mean the ads will no longer be relevant to your interests).
  • Opt out of advertisements on your phone.
  • Control who you connect with on PayPal.
  • Not sign up for PayPal.
  • Adjust your settings for your PayPal account for marketing purposes.
  • Block cookies.
  • Not use PayPal on your phone.
  • Delete your PayPal account.

How to contact PayPal about your privacy

You can email PayPal for more information about their privacy policy.