Pandora

A subscription service website for music via their music player

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Pandora is a subscription service website for music via their music player. They support various popular genres and you can listen for free through a trial period.

Personal data collected

Pandora collects personal information from you when you sign up and use their services. This information includes name, postal address, mobile number, email address, birth year, gender, zip code, account password, payment information, and billing address. Pandora also collects information from you when you interact with them, such as emails you send them, polls or surveys you participate in, advertisements you respond to, and emails or newsletters you sign up for. Both Pandora and their related third-parties receive this information.

You can set up a public profile with your Pandora account, visit artist and album forums, Pandora’s blog, and their social networking page. You can post comments on all of these features, which are made public and Pandora can collect this information.

Pandora automatically collects the following information from you: IP address, browser type, Internet Service Provider, date and time stamps, referral page, GPS, location information, MAC address, software and hardware information, device type, operating system, unique device identifiers, carrier, file requested, and other usage information and statistics.

Personal data usage

Pandora uses data to:

  • Improve their services.
  • Keep count of return visitors to their website or third-parties’ websites.
  • Collect and report statistical data.
  • Authenticate your login credentials.
  • Manage multiple instances of their services in one browser.
  • Allow you to create and use an account.
  • Give you a customized experience on their website.
  • Show you interest based advertising.
  • Measure and analyze their service.
  • Send you newsletters.
  • Enable you to renew subscriptions, participate in surveys and their public forums.
  • Send you information you request.
  • Alert you of new features for their services.
  • Invite you to participate in events or special promotions.
  • Report listening information to copyright holders.

Cookies and similar tech

Pandora uses cookies, web beacons, tracking pixels, flash local storage, flash cookies, third-party cookies, and other similar technologies to help them manage and report on your interaction with their services. If you disable third-party or Pandora’s cookies, it may limit the functionality of their website. They do not respond to Do Not Track signals.

Pandora account

Pandora does not approve their services for children under 13 years old. If they find a child under 13 years old signed up for their services, they will remove their personal information. You can also contact them to remove this information.

Data shared with Pandora

NAME
CATEGORY
MANDATORY
User ID
App Information
YES
Username
App Information
YES
Types of content you view
App Information
YES
Types of content you engage with
App Information
YES
People you are connected to
App Information
YES
IP address
Device
YES
Language and time zone
Device
YES
Browser type
Device
YES
Name of your mobile operator or ISP
Device
YES
Device locations
Device
YES
Device identifiers
Device
YES
Device settings
Device
YES
Hardware version
Device
YES
Signal strength
Device
Operating system
Device
YES
Battery strength
Device
Billing details
Payment
YES
Shipping and contact details
Payment
YES
Credit or debit card number
Payment
YES
Gender
Personal Information
OPTIONAL
Name
Personal Information
YES
Information provided by third-party entity
Third-party
YES
Message sent to you
Third-party
YES
Login time
Time
Sign-up time
Time
Duration of your activities
Time
YES
Frequency of your activities
Time
YES

How to protect your privacy

You can protect your privacy on Pandora’s website by:

  • Disabling third-party cookies.
  • Disabling cookies in your browser.
  • Modify your interest based advertising settings.
  • Manage flash cookies’ usage.
  • Delete your account.
  • Opt out of marketing emails or clicking unsubscribe in the email.
  • Adjust your Pandora profile visibility settings.

How to contact Pandora about your privacy

You can contact Pandora via their website or through postal mail at:

Pandora Media, LLC
Attn: Listener Support
2100 Franklin St
Suite 700
Oakland, CA 94612
USA