Chase

Open bank accounts, credit cards, mortgages, auto loans, and more

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Last Updated: May 4, 2019

Chase is a banking company that allows you to open bank accounts, credit cards, mortgages, auto loans, and more.

Personal data collected

Chase collects your personal information when you visit their website or sign up for an account with them. Some of the information they collect is name, email address, postal address, mobile number, username, password, account numbers, and location (zip code to find the nearest ATMs). Other information they may collect is payment information, social security number, and driver’s license. Technical information they collect is your IP address, type of browser and operating system, the website you came from, what services you use through Chase, and the website you go to next. If you decide to use their Chase mobile app, they collect your device’s screen size, device identifiers and settings, GPS, and information on how you use your mobile device.

Personal data usage

Chase uses data to:

  • Find the nearest ATM for you.
  • Open an account for you.
  • Process applications and transactions.
  • Verify your identity when you use your account.
  • Prevent fraud and provide security to your account.
  • Respond to any questions you may have.
  • Help you manage your preferences.
  • Track your response to emails and the pages and advertisements you see.
  • Provide you advertisements that are tailored to your interests.
  • Improve their products and services.
  • Use for legal purposes.

Cookies and similar tech

Chase uses cookies, web beacons, pixel tags, flash cookies, and other similar technologies to help provide you with a personalized experience. They also use cookies for fraud prevention, so when you access your account they know it’s you. Cookies allow them to monitor their advertisements and marketing corespondents for analysis. You can use your browser to decline cookies, however it may impact the website’s performance.

Chase account

With a Chase account, you can open up a bank account, apply for a credit card, apply for a mortgage, and apply for an auto loan. If you get approved for any of these, your account can be accessed online and easily set up in minutes.

Data shared with Chase

NAME
CATEGORY
MANDATORY
User ID
App Information
YES
Username
App Information
YES
Types of content you view
App Information
YES
Types of content you engage with
App Information
YES
People you are connected to
App Information
—
IP address
Device
YES
Language and time zone
Device
YES
Browser type
Device
YES
Name of your mobile operator or ISP
Device
YES
Device locations
Device
YES
Device identifiers
Device
YES
Device settings
Device
YES
Hardware version
Device
YES
Signal strength
Device
—
Operating system
Device
YES
Battery strength
Device
—
Billing details
Payment
OPTIONAL
Shipping and contact details
Payment
OPTIONAL
Credit or debit card number
Payment
OPTIONAL
Gender
Personal Information
OPTIONAL
Name
Personal Information
YES
Information provided by third-party entity
Third-party
YES
Message sent to you
Third-party
YES
Login time
Time
—
Sign-up time
Time
—
Duration of your activities
Time
YES
Frequency of your activities
Time
YES

How to protect your privacy

Chase has many ways to protect your privacy while you use their website, but you can also:

  • Opt out of tailored advertising.
  • Change your privacy settings.
  • Join their Do Not Call list at 1-800-945-9470.
  • Close your account with Chase by going to a branch in person, or by sending them a form through postal mail. Sign and print the form, then mail it to National Bank By Mail, P.O. Box 36520, Louisville, KY 40233-6520. You can also call them at 1-800-935-9935 or by logging into your account, sending them a secure message, and asking them to close your account.  
  • Disable cookies in your browser.

How to contact Chase about your privacy

You can email Chase to ask them about your privacy on their website.