BBC

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Last Updated: May 5, 2019

BBC is the British Broadcasting Corporation that includes BBC Studios, BBC Global News, BBC charities, and more.

Personal data collected

BBC collects some personal information depending on what you are using their services for. This includes your name, date of birth, contact details, or financial details. They also collect device information such as IP address, vendor ID, device ID, or app ID. If you contact BBC through social media, they will collect your username, for example tagging them on Twitter. When you register for an account, they ask for your email address and age. If you are under 13 you need parental permission to use their website and to sign up for an account.

Personal data usage

BBC uses data to:

  • Deliver their services to you.
  • Provide you information about their services.
  • Find a solution for your complaints, requests, and any other questions you may have.
  • See if you use the BBC iPlayer and make sure it is up-to-date.
  • Personalize services tailored to your interests.
  • Make sure advertisements they show you are relevant to your interests.
  • Recommend things to you that they think you will like.
  • Research trends.
  • Improve their services.
  • Contact you.
  • Understand what services you are using through their websites.
  • Send marketing emails.
  • Share your information with third-parties.

Cookies and similar tech

BBC uses cookies and other similar technologies to track what you are doing with their websites. This also helps keep you logged into your account. This helps them remember your information, understand how you use their services so they can improve them, advertise outside of the UK, personalize your experience, and to see if you have received and read their emails. You can turn off cookies on your browser but you will be limited to what you can do. BBC only uses advertising cookies if you consent to it.  

BBC account

When you sign up for a BBC account, you are allowing them to save your information and track your location, so they can recognize you and send you targeted information and advertisements. If you decide to delete your account, BBC will keep information on how you used their services, but it will not be connected back to you. They also keep any comments and anything you have uploaded.

Data shared with BBC

NAME
CATEGORY
MANDATORY
User ID
App Information
YES
Username
App Information
YES
Types of content you view
App Information
YES
Types of content you engage with
App Information
YES
People you are connected to
App Information
—
IP address
Device
YES
Language and time zone
Device
YES
Browser type
Device
YES
Name of your mobile operator or ISP
Device
YES
Device locations
Device
YES
Device identifiers
Device
YES
Device settings
Device
YES
Hardware version
Device
YES
Signal strength
Device
—
Operating system
Device
YES
Battery strength
Device
—
Billing details
Payment
OPTIONAL
Shipping and contact details
Payment
OPTIONAL
Credit or debit card number
Payment
OPTIONAL
Gender
Personal Information
OPTIONAL
Name
Personal Information
YES
Information provided by third-party entity
Third-party
YES
Message sent to you
Third-party
—
Login time
Time
—
Sign-up time
Time
—
Duration of your activities
Time
YES
Frequency of your activities
Time
YES

How to protect your privacy

There are a few ways to protect your privacy through BBC:

How to contact BBC about your privacy

If you have any questions, you can contact BBC through their UK email or if you are outside of the UK, their other email or through postal mail:

In the UK:
BBC DPO
BC2 A4
201 Wood Lane
London
W12 7TP

Outside the UK:
BBC DPO
4A
101 Wood Lane
London
W12 7FA