Expedia

A travel website that allows you to book hotels, flights, cruises, and more

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Expedia is a travel website that allows you to book hotels, flights, cruises, and more.

Personal data collected

Expedia collects person information when you use their website. Some of this information includes name, postal address, email address, mobile number, and date of birth. You may also need to provide your payment information and billing address to make any payments. Other information collected includes information on other people traveling with you, marketing preferences, login name or member ID plus password, health related information, passport or driver’s license, religion, and dietary needs. Information that is collected automatically includes IP address, device type, unique device identifier, browser information, your internet service provider, operating system, carrier, referring website, GPS, location information, pages accessed, links clicked, trips viewed, and the time and date they were viewed. When you use their mobile app, they collect information such as functionality of apps you use, error reporting information, and mobile device type. If you link your social media accounts to your Expedia account, they collect that information as well, such as your gender, profile picture, and town or district you live in. When you contact them, they record your telephone call, chat log, and email conversation for quality and training purposes.

Personal data usage

Expedia uses data to:

  • Enable your travel booking.
  • Create or register an account.
  • Provide services and information you request.
  • Have an emergency contact for you.
  • Update frequent flyer or loyalty program rewards.
  • Subscribe you to marketing emails.
  • Let you submit questions to them.
  • Allow you to participate in surveys or competitions.
  • Improve their apps.
  • Track how you respond to their advertisements.
  • Send you travel confirmations.
  • Protect you from fraud.
  • Process payments.
  • Verify your identity.
  • Provide customer service.
  • Improve their products and services.
  • Show you advertisements.
  • Prevent illegal activities.

Cookies and similar tech

Expedia uses cookies, local shared objects, flash cookies, web beacons, pixel tags, clear GIFs, and other similar technologies. They use these technologies to recognize you as a previous visitor, remember any preferences you have, customize the content and advertisements you see, measure and research how you use their website, and monitor the traffic data from their website.

Expedia account

If you connect your social media accounts to your Expedia account, they may share some of the information on Expedia with your social media accounts.

Data shared with Expedia

NAME
CATEGORY
MANDATORY
User ID
App Information
YES
Username
App Information
YES
Types of content you view
App Information
YES
Types of content you engage with
App Information
YES
People you are connected to
App Information
YES
IP address
Device
YES
Language and time zone
Device
YES
Browser type
Device
YES
Name of your mobile operator or ISP
Device
YES
Device locations
Device
YES
Device identifiers
Device
YES
Device settings
Device
YES
Hardware version
Device
YES
Signal strength
Device
Operating system
Device
YES
Battery strength
Device
Billing details
Payment
YES
Shipping and contact details
Payment
YES
Credit or debit card number
Payment
YES
Gender
Personal Information
OPTIONAL
Name
Personal Information
YES
Information provided by third-party entity
Third-party
YES
Message sent to you
Third-party
YES
Login time
Time
Sign-up time
Time
Duration of your activities
Time
YES
Frequency of your activities
Time
YES

How to protect your privacy

You can do various things to protect your privacy, such as:

  • Turning off location data collection.
  • Change your app settings to control what information is shared with them.
  • Remove their app from your phone.
  • Disable cookies.
  • Opt out of tailored advertising.
  • Contact Expedia to close your account or cancel reservations.

How to contact Expedia about your privacy

You can contact Expedia online to ask them questions about your privacy.