HP offers computer products, including desktops, laptops, printers, and more.
Personal data collected
HP collects quite a bit of information from you when you use their services. For example, information you provide to HP: name, postal address, mobile number, fax number, email address, payment information, billing address, your transactions, how you signed up or purchased their services, GPS, user ID, password, password hints, country, age, gender, preferred language, information about your interests, information about account preferences, social media information, and how you respond to their customer support. Information that is automatically collected is your product usage data, which shows HP how you use the products you buy from them, device data such as operating system, amount of memory, firmware, model number, browser version, warranty status, device identifiers, advertisement information, time zone, and location data. They also collect information about HP applications that you use, how well your device performs, and information about the HP websites you visit.
Personal data usage
HP uses data to:
- Provide customer support.
- Offer products or services that may interest you.
- Enable you to register your HP product.
- Contact you.
- Allow you to participate in surveys and contests.
- Share recommendations with you.
- Personalize your experience with them.
- Help you buy their products and services.
- Allow you to complete transactions.
- Process payments.
- Set up repairs and returns.
- Improve their services.
- Help with software updates.
- Offer you warranty support.
- Respond to any questions you have.
- Send you recall information.
- Send you information about warranty support.
- Prevent fraud.
- Verify your identity.
- Run your credit to see if you are approved for credit with them.
- Research and analysis of their products and services, so they can see how they’re being used.
- Provide promotions relevant to your interests.
- Provide advertisements on their partner websites.
- Respond to legal inquiries.
Cookies and similar tech
HP uses automatic collection tools such as cookies, pixels, web beacons, clickstream capture, web collection forms, and other similar technologies to track your movements on their website, improve your user experience, personalize features for you, and show you relevant advertising.
HP account
An HP account will allow you to buy their products and services. HP does not advertise to children or allow them to sign up or buy their products. However, they do share your personal information with other HP companies, their service providers and partners, advertisers, and other relevant third-parties.
Data shared with HP
How to protect your privacy
While using HP’s website, you can protect your privacy by:
- Disabling the use of cookies in your browser.
- Not accessing HP on your phone.
- Unsubscribing to email and phone communications.
- Opt out of google analytics on HP’s website.
- Do not order any of their products.
How to contact HP about your privacy
You can contact them via email or through postal mail.
In the EU:
HP France SAS
Global Legal Affairs
14 rue de la Verrerie
CS 40012 – 92197
Meudon cedex
France
In Mexico:
HP Inc.
Global Legal Affairs
ATTN: Privacy Office
Av. Vasco de Quiroga #2999
Col. Santa Fe Peña Blanca
Del. Alvaro Obregon
C.P. 01210 México D.F.
Other Parts of the World:
HP Inc.
Global Legal Affairs
ATTN: Privacy Office
1501 Page Mill Road
Palo Alto, California 94304
USA