Comcast

Purchase Xfinity cable TV, Xfinity streaming app, internet, and more

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Last Updated: May 4, 2019

Comcast allows you to purchase Xfinity cable TV, Xfinity streaming app, internet, home phone service, home security service, mobile phone service, and business solutions.

Personal data collected

Comcast collects various personal information from you when you contact them, use their online account tools, report service issues, complete surveys, enter promotions or contests, and create an account. For example, some of this information may include your name, email address, postal address, mobile number, billing address, payment card, bank account information, driver’s license, social security number, password, images, your custom settings or preferences, and communication information from customer service. They may also collect your device information, network address, maintenance information, GPS, location information, types of services you subscribe to, information about the number and type of devices connected to their network, technical information about your services, network traffic data, and information about your activity when using their online services.

Personal data usage

Comcast uses data to:

  • Improve their services.
  • Establish your account.
  • Prevent fraud.
  • Customize your experience.
  • Measure credit and payment risk.
  • Monitor billing and invoicing.
  • Authenticating access to your account.
  • Enable account administration.
  • Provide service delivery.
  • Manage network and devices supporting their services and systems.
  • Provide technical support.
  • Provide hardware and software upgrades for their devices and systems.
  • Develop new products and services.
  • Market and advertise to you.
  • Collect payments.
  • Provide legal information if necessary.

Cookies and similar tech

Comcast uses cookies, web beacons, pixel tags, scripts, clear GIFs, and other similar technologies to collect information from you. They do not respond to Do Not Track signals.

Comcast account

With a Comcast account, you can sign up for their various services that they provide, such as home phone, mobile phone, cable TV, internet, home security service, and business solutions.

Data shared with Comcast

NAME
CATEGORY
MANDATORY
User ID
App Information
YES
Username
App Information
YES
Types of content you view
App Information
YES
Types of content you engage with
App Information
YES
People you are connected to
App Information
YES
IP address
Device
YES
Language and time zone
Device
YES
Browser type
Device
YES
Name of your mobile operator or ISP
Device
YES
Device locations
Device
YES
Device identifiers
Device
YES
Device settings
Device
YES
Hardware version
Device
YES
Signal strength
Device
YES
Operating system
Device
YES
Battery strength
Device
YES
Billing details
Payment
YES
Shipping and contact details
Payment
YES
Credit or debit card number
Payment
YES
Gender
Personal Information
OPTIONAL
Name
Personal Information
YES
Information provided by third-party entity
Third-party
YES
Message sent to you
Third-party
YES
Login time
Time
YES
Sign-up time
Time
YES
Duration of your activities
Time
YES
Frequency of your activities
Time
YES

How to protect your privacy

You can protect your privacy with Comcast by:

  • Not signing up for services.
  • Managing your marketing preferences.
  • Canceling your account.
  • Disabling cookies.
  • Opting out of interest based advertising.

How to contact Comcast about your privacy

You can call Comcast at 1-800-934-6489, send them a message or postal mail at:

Comcast Cable Communications, LLC
Attn: Law Department – Customer Privacy Notice
One Comcast Center
Philadelphia, PA 19103-2838
USA